Spring Festival Service Information

Police Bureau

⊕ Restricted Period: From Feb.5 (Monday) to Feb.7 (Wednesday), 06:00 to 18:00.

⊕ Restricted Sections: Sections of Zhongshan Road, Zhengqi Road, Guangming Road, and other related roads in Taitung City.

⊕ Restricted Vehicles: Entry prohibited for vehicles smaller than small-sized cars.

⊕ Nanheng Highway: Section from Meishan Entrance of Provincial Highway No. 20 (Ling 105 Access Road) to Xiangyang Road (approximately 47 kilometers). During the Chinese New Year holiday, entry is allowed daily from 7:00 to 14:00, prohibited after 14:00, and the entire road is cleared by 17:00. Currently, only small-sized cars and motorcycles are allowed to pass.

⊕ Entry is prohibited for buses, trucks, bicycles, and pedestrians. Please cooperate with the Guanshan Police Station and the relevant road management authorities.

⊕ According to current control regulations, dump trucks are prohibited from traveling on the South Link Highway for three (inclusive) consecutive days during holidays.

⊕Restricted Period: From 2/8 (Thursday) to 2/14 (Lantern Festival, fifth day of the lunar new year), during two time slots each day: 07:00 to 10:00 and 16:00 to 19:00.

⊕Restricted Section: South Link Highway (between Jinlun and Shouka).

⊕ Restricted Vehicles: Prohibition of dump trucks traveling from Taitung to Kaohsiung direction.

Transportation and Tourism Development Department

⊕ 2/9 (New Year’s Eve): Operates as usual in the morning, services until 19:00.

⊕ 2/10 (New Year’s Day): Begins operation after 8:00 in the morning, operates as usual for the rest of the day.

⊕ Inquiry Hotline: 089-233689

⊕ 2/9 (New Year’s Eve): 08:00 to 17:00.

⊕ 2/10 (New Year’s Day): Resumes normal operation, service hours:

Taitung Train Station, Taitung Airport: 08:00 to 17:00.

Taitung Transit Station: 08:00 to 21:00, providing comprehensive travel inquiries for tourists.

⊕ Service hours during the Chinese New Year from 2/10 (New Year’s Day) to 2/14 (Lantern Festival, fifth day of the lunar new year): 08:00 to 17:00.

Agricultural Department

⊕ Open as usual during the Chinese New Year period, with admission from 7:30 in the morning to 17:30 in the afternoon. On New Year’s Eve (February 9), admission is until 12:30 noon.

⊕ Inquiry Hotlines: 089-343611 or 089-362025.

⊕ 2/9 (New Year’s Eve): 08:00-17:00.

⊕ 2/10 (New Year’s Day) to 2/13 (Fourth day of the lunar new year): 08:00-18:00.

⊕ 2/14 (Lantern Festival, fifth day of the lunar new year): 08:00-17:00.

Environmental Protection Bureau

24/7 reception for environmental pollution complaints

⊕ Reporting Hotline: 089-221999

⊕ Toll-Free Hotline: 0800-066666

⊕ Waste clearance and removal of bulky items.

⊕ During the Chinese New Year period, please cooperate with the garbage collection schedule provided by the town and city offices (refer to the respective town and city office websites or announcements for the collection schedule) to dispose of waste.

⊕ If there are issues with garbage collection during the Chinese New Year period, please contact the service hotline of the respective town and city cleaning teams. For environmental complaints, please call the 0800-066666 complaint hotline, and someone will assist you.

Administrative Office

⊕ During the Chinese New Year holiday from 2/8 (New Year’s Eve) to 2/14 (Lantern Festival, fifth day of the lunar new year), parking spaces for cars (including motorcycles) are free for public use.

⊕ Opening Hours: 07:00-22:00.

Taitung County Sports Stadium

⊕ Chinese New Year on 2/9 (New Year’s Eve): Closed at 17:00.

⊕ Other Opening Hours: 8:00 to 12:00 in the morning, 14:00 to 21:00 in the afternoon.

East Sea Tennis Court:

⊕ Closed during the Chinese New Year from 2/9 (New Year’s Eve) to 2/13 (Fourth day of the lunar new year) (During closure, please use the Red Soil Tennis Court for a fee).

⊕ On 2/14 (Lantern Festival, fifth day of the lunar new year), normal hours from 09:00 to 21:30.

East Sea Badminton Hall:

⊕ Closed on Chinese New Year’s Eve (2/9), and open at other times:

1. From 2/10 (New Year’s Day) to 2/14 (Lantern Festival, fifth day of the lunar new year), from 15:00 to 23:00.

2. On 2/15 (Sixth day of the lunar new year), from 07:00 to 23:00.

Red Soil Tennis Court:

⊕ Operating as usual during the Chinese New Year, from 06:00 to 08:00 and 14:00 to 18:00.

Taitung County Sports Park Swimming Pool:

⊕ Closed on Chinese New Year’s Eve (2/9) to New Year’s Day (2/10).

⊕ From 2/11 (Second day of the lunar new year) to 2/14 (Lantern Festival, fifth day of the lunar new year), open from 8:00 to 11:30 in the morning and 14:30 to 18:00 in the afternoon.

⊕ Normal operation resumes from 2/15 (Sixth day of the lunar new year) onwards.

For inquiries about Taitung County Sports Stadium: 089-310194

Cultural Affairs Department

1. Normal opening hours on 2/8 (Thursday) from 8:00 to 17:30, providing an opportunity to borrow books for reading before the holiday.

2. Library closed during the Chinese New Year from 2/9 (New Year’s Eve) to 2/14 (Lantern Festival, fifth day of the lunar new year).

3. During the holiday closure, enjoy unlimited e-reading at home. Website: https://libwww.ccl.ttct.edu.tw/

4. Enjoy free screenings of domestic and international movies. Website: https://rrcils.ncl.edu.tw/nclrrcc/RRCrq

5. Please make use of Taitung County Library/Arbor:

24-hour book retrieval and borrowing machine

24-hour book return machine

During the Chinese New Year, the outdoor garden area is open as usual.

Open as usual on 2/8 (Thursday).

Closed during the Chinese New Year from 2/9 (New Year’s Eve) to 2/14 (Lantern Festival, fifth day of the lunar new year).

Closed during the Chinese New Year from 2/9 (New Year’s Eve) to 2/14 (Lantern Festival, fifth day of the lunar new year).

Taitung County Environmental Protection Bureau

Visiting hours are available through an online reservation system. During the Chinese New Year period (2/8-2/14), the reservation system application is temporarily suspended. Please make reservations on the first working day after the Chinese New Year.

Website: https://ttceeec.com.tw/index.php

Health Bureau

⊕ Ludao Township Health Center (089-672511)

During the Chinese New Year holiday in the year 113, the health center’s outpatient services operate as usual. Outpatient hours are 8:00-12:00, 14:00-17:30 in the afternoon, 19:00-21:00 in the evening, and night-time waiting for consultations from 21:00 to 08:00.

During the Chinese New Year, if the public has medical issues, they can call 089-672511 for inquiries.

Providing 24-hour emergency services.

⊕ Orchid Island Township Health Center (089-732575, 089-732557, 089-732619): Regular outpatient services during the Chinese New Year, and 24-hour emergency medical services.

Morning outpatient hours: 08:30-12:00.

Afternoon outpatient hours: 13:30-17:30.

Evening outpatient hours: 18:00-21:00.

Night-time waiting for consultations: 21:00-08:00.

Social Affairs Department

1. Main income provider for families facing accidental injuries, serious illness, or loss of work capacity.

2. Breadwinners who are unable to work due to reasons such as unemployment, disappearance, military service, or imprisonment.

3. Assets are seized or frozen, preventing immediate use in emergencies.

4. Experiencing financial difficulties while waiting for welfare or insurance approval.

5. Encountering major incidents and confirmed to be in need of assistance through government assessment.

⊕ Service Hotline: 1957

⊕ Hotlines: 113, 110

⊕ Online reporting through the ‘Social Safety Net – Care Starts with Me’ system ( https://ecare.mohw.gov.tw/  ).

⊕ Non-registered residents of this county who are stranded here and lack transportation fare to return home may be eligible for a one-way train ticket after assessment.

⊕ Contact Office: Railway Police Bureau, Hualien Division, Taitung Branch, Taitung Police Station at 089-227049.

Indigenous Peoples Affairs Office

⊕ Available during New Year’s Eve to the Chinese New Year holiday period (with on-call duty 24 hours).

⊕ Applicants and Procedures:

Emergency Assistance Application (For individuals with Indigenous status):

⊕ Available during New Year’s Eve to the Chinese New Year holiday period (with on-call duty 24 hours).

⊕ Applicants and Procedures:

⊕ Available during New Year’s Eve to the Chinese New Year holiday period (with on-call duty 24 hours).

⊕ Applicants and Procedures:

Residents registered in the 15 plain townships, towns, and cities of the county (those with Indigenous status) should apply at the township office where their household is registered.

Emergency situations covered: Assistance for funeral expenses, medical support, livelihood aid, and major disaster relief.

Application forms and assessment forms can be obtained and downloaded from the website of the Indigenous Peoples Affairs Office: https://aborigine.taitung.gov.tw/cp.aspx?n=15353 .

International Development and Planning Department

⊕ During the Chinese New Year, the 1999 County Hotline operates 24 hours a day, providing telephone inquiry services for county government activities, travel and transportation information during the Chinese New Year, emergency medical information, and handling related complaints and urgent dispatch services.

Service Hotlines: 1999, 089-219998.

Taitung County Health Bureau

⊕ If individuals in the community discover someone who appears to have mental health issues, posing a threat to themselves or others.

⊕ The Community Mental Health Center hotline provides continuous telephone counseling services during the Chinese New Year.

Service Hotline: 089-230295

⊕ The Drug Harm Prevention Center is responsible for addiction treatment, psychological counseling, educational guidance, social assistance, and drug harm prevention advocacy. The general public, individuals in need of addiction assistance, and their family and friends can receive immediate services through the hotline.

⊕ Services are available 24/7 during the Chinese New Year.

Service Hotline: 0800-770885

Civil Affairs Department

⊕ During the Chinese New Year of the year 113, the cemetery is open for ancestral worship from 2/9 (New Year’s Eve) to 2/11 (Second day of the lunar new year) for three days, with opening hours from 08:00 to 17:00.

⊕ From 2/12 (Third day of the lunar new year) to 2/14 (Fifth day of the lunar new year), worship is temporarily suspended, and the cemetery is closed for three days. Worship resumes from 2/15 (Sixth day of the lunar new year) onwards.

⊕ Open for public worship during New Year’s Eve and the Chinese New Year period:

The ossuary (Huaichin and Huaian facilities) will be closed on 2/9 (New Year’s Eve) for one day. Normal operations on other dates with opening hours from 8:00 to 16:00.

Crematorium: Cremation suspended from 2/9 (New Year’s Eve) to 2/14 (Lantern Festival, fifth day of the lunar new year).

⊕ Huaian Memorial Park opening hours on 2/8 (Thursday) and 2/14 (Lantern Festival, fifth day of the lunar new year): 8:00 to 12:00 in the morning and 13:00 to 17:00 in the afternoon.

⊕ Dulan, Xingchang, and Taiyuan ossuaries are open from 2/8 (Thursday) to 2/14 (Lantern Festival, fifth day of the lunar new year) from 8:00 in the morning to 14:00 in the afternoon.

⊕ During the opening hours of Chaoan Hall Ossuary on 2/9 (New Year’s Eve) from 8:00 to 12:00, and on 2/8 (Thursday), 2/10 (First day of the lunar new year) to 2/14 (Lantern Festival, fifth day of the lunar new year) from 8:00 to 16:00. Tai’an Ossuary is not open.

⊕ During the crematorium opening period, normal operation on 2/8 (Thursday), open from 9:00 to 12:00 on 2/9 (New Year’s Eve). Cremation services are temporarily suspended from 2/10 (First day of the lunar new year) to 2/13 (Fourth day of the lunar new year). Normal operations resume on 2/14 (Lantern Festival, fifth day of the lunar new year).

⊕ During the opening period of Xiaosi Hall (Ossuary), normal operation on 2/8 (Thursday), open from 9:00 to 14:00 on 2/9 (New Year’s Eve) to 2/11 (Second day of the lunar new year). Closed in the afternoon. Closed all day on 2/12 (Third day of the lunar new year) to 2/13 (Fourth day of the lunar new year). Normal operations resume on 2/14 (Lantern Festival, fifth day of the lunar new year).

⊕ Jialan Memorial Park and Xinxing Ossuary are open for worship during the following times:

2/8 (Thursday) from 08:00 to 12:00 in the morning and from 12:30 to 16:30 in the afternoon.

2/13 (Fourth day of the lunar new year) and 2/14 (Lantern Festival, fifth day of the lunar new year) from 08:00 to 12:00 in the morning.”

⊕ Sanhe Funeral Park on 2/8 (Thursday) from 08:30 to 14:30 in the morning.

Open for worship only; funeral services are temporarily suspended.

On 2/9 (New Year’s Eve), open for worship only from 08:00 to 16:30.

Closed from 2/8 (Thursday) to 2/14 (Lantern Festival, fifth day of the lunar new year).

⊕ During the opening hours of Huaientang and Chi’en Tang in the public cemetery:

On 2/8 (Thursday), open for worship only from 08:00 to 16:00.

From 2/11 (Second day of the lunar new year) to 2/14 (Lantern Festival, fifth day of the lunar new year), open for worship only from 08:00 to 16:00.

Not open from 2/8 (Thursday) to 2/12 (Third day of the lunar new year).

Environmental Protection Bureau of Taitung County

⊕ Noise Control

⊕ Reducing the Burning of Joss Paper

⊕ Environmental-friendly Firecrackers

Acceptance of public complaints about environmental pollution, available 24 hours for handling. Channels for public complaints include:

Taitung County Environmental Protection Bureau Complaint Hotline: 089-221999.

Taitung County Government Citizen Service Hotline: 1999.

Environmental Protection Administration 24-hour Pollution Complaint Hotline: 0800-066-666.

‘public complaints  ’App.”

Taitung County Police Department

⊕ To ensure the safety of deposits and large withdrawals for businesses or individuals who have security concerns, they can directly apply for the “Security Escort for Cash” measures from the local police substation or branch office. The form can be downloaded from the Taitung County Police Department’s official website (http://www.ttcpb.gov.tw/ ). The police will handle the application promptly, providing a secure escort for depositing or withdrawing cash.

The police provide considerate services for “Assistance for Families (Including Foreign Residents) Moving Out for Residence Security Maintenance.” Whether you are planning a family trip, visiting friends, or leaving only the elderly, weak, and young at home, you can apply for “Residence Security Maintenance” through the 110 hotline, by visiting the local police substation or branch office, or through the online application on the Taitung County Police Department’s official website ( ). The police will wholeheartedly assist you.

Agricultural Department

During the Chinese New Year period from 2/8 (Thursday) to 2/14 (Friday), the service is available 24 hours a day, and reports from the public are welcomed. You can contact the dedicated hotline at 1999 or 119 for assistance.